� the residual heat indicator suddenly fails to operate except for _ or h. Check whether � the �On/Off� switch was activated by mistake. � the sensor fields may be partially covered by a damp cloth, liquid or similar. � the safety shut-down was activated. � the letter _ or h is still displayed by the residual heat indicator after switching off the cooking zones. Check whether � the cooking zone has only been on for a short time and is therefore not yet hot enough. If the cooking zone is hot, please ring customer service. � a cooking zone cannot be switched off Check whether � the sensor fields may be partially covered by a damp cloth or by liquid. � the lock mechanism is switched on. � a cooking zone cannot be switched on Check whether � the lock mechanism is switched on. � the indicator f is flashing Check whether � the pan is located on the correct cooking zone, � the diameter of the pan base is too small for the cooking zone, � the pan is suitable for induction. � _ appears on the display Check whether � the cooking zone has overheated. switch off the appropriate cooking zone and let it cool down. Try switching on the cooking zone again using a suitable pan after a few minutes. � the automatic switch-down for the cooking zone has triggered. You can reactivate the cooking zone by switching it off and on briefly.