English 5.2 Clearing a Paper jam Problems Solution Is the power cable conSystem will not nected to the rear? power ON Have you pushed the ON switch? No image on the screen Is there power to the system? Turn off the power switch and plug the DMP back in. Turn on the power wait for the DMP to initialise. The DMP was Remove the paper tray an unplugged dur- open the paper jam doors; ing printing remove any paper from inside the DMP. Under certain circumstances the thermal print head may require cleaning (see below) The paper Is the photo paper loaded ejected with no glossy surface up? image printed Is the correct paper used? The photo Clean the thermal print printed with head. a hairline scratch To reset the Auto focus press and hold the Auto focus (1a) for 3 seconds. Or Drive the Zoom to the Wide Auto focus position using the Zoom-W does not work button (1b). Press and hold the Zoom-W button (1b) once it has reached the Wide position for 1 second. Then press Auto Focus (1a). Note: If an electro-static discharge event locks the DMP, turn the DMP off and on to restore it�s normal function.
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a Switch off the DMP and unplug the power lead b Pull the paper tray out the front of the DMP c Slide the tray top cover off as shown (18). If the paper is not accessible proceed to (d), otherwise proceed to (e). d Turn the DMP upside down and remove the bottom covers as shown (20). e Remove the jammed paper. f Replace the covers and turn the DMP the correct way up. 5.3 Cleaning the Thermal print head The print head of the DMP should be cleaned at least once a year to avoid any excessive builds up of dirt/debris, or if lines appear on the print. To clean the print head: a Ensure the DMP is switched off and unplug the power lead. Wait for 5 minutes. b Remove the ribbon cassette from the DMP. c Turn the DMP upside down and remove the bottom cover as shown in �Clearing a Paper Jam� (21). d Use cotton sticks with an alcohol-based solvent to clean the brown heating line of the thermal print head making strokes from right to left (22). Note: The cotton sticks should be applied gently to avoid damaging the print head. e Replace the cover and turn the DMP the correct way up. 5.4 Cleaning the feed roller Handling of the feed roller should be avoided at all times. Contamination on the feed roller leaves �tread� marks on finished prints. If you see �tread� mark patterns on your prints you should follow the procedure laid out below: a Ensure the DMP is switched off and unplug the power lead. Wait for 5 minutes.
