Troubleshooting
Problem
Picture freezes momentarily during playback No return to start-up screen when disc is removed The player does not respond to the Remote Control
Solution
� Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge. � Reset the unit by switching the player off, then on again. � Aim the Remote Control directly at the sensor on the front of the player. � Reduce the distance to the player. � Replace the batteries in the Remote Control. � Re-insert the batteries with their polarities (+/� signs) as indicated. � To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds. � Operations may not be permitted by the disc. Refer to the instructions of the disc jacket. � Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Player for repair. � Press STOP twice before selecting System Menu. � Depending on the disc availability, some menu items cannot be selected. � Check that the DivX file is encoded with DivX 3.11, 4.x and 5.x encoder.
Buttons do not work
Player does not respond to some operating commands during playback. DVD Player cannot read CDs/DVDs Menu items cannot be selected
Unable to play DivX movies
Unable to select Progressive Scan on/off � Check that the output of the video signal is switch to �YUV�. No sound during DivX movies playback The contents of the memory cards cannot be read Slow operations of the memory cards The memory card cannot be inserted � The audio codec may not be supported by the DVD player. � The memory card format is not compatible with the player. � Big file size or high resolution memory cards takes longer time to read and display on the TV screen. � Make sure the memory card is slotted correctly before insert.
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