Troubleshooting
If you have any trouble using the DX-7355, look for a solution in this section. If you can�t resolve the issue yourself, try resetting the DX-7355 before contacting your Onkyo dealer.
To reset the DX-7355 to its factory defaults, turn it on and, while holding down the [ ] button, press the [REPEAT] button. �CLEAR� will appear on the display.
Note that resetting the DX-7355 will delete your custom settings.
Power Can�t turn on the DX-7355. � Make sure that the power cord is properly plugged into the wall outlet (page 15). � Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again. Audio There�s no sound. � The DX-7355 is not connected properly. Check all connections and correct as necessary. � The wrong input source is selected on your amplifier. Check your amplifier�s input source setting. Refer to your amplifier�s manual. CD Can�t play a CD. � The disc is upside down. Load the disc with the label-side facing up (page 16). � The disc is dirty. Remove the disc and clean it (page 11). � Condensation has formed inside the DX-7355. Remove the disc and leave the DX-7355 turned on for several hours until the condensation has evaporated. � The disc is nonstandard. See �Supported Discs� on page 11. � The CD-R/RW disc is nonstandard. See �Supported Discs� on page 11. CD playback skips. � Install the DX-7355 somewhere free of vibration. � The disc is dirty. Remove the disc and clean it (page 12). � The disc is very scratched. Replace the disc. Can�t enter track numbers for memory playback. � No such track on the CD. Enter another number (page 22). It takes a long time to locate certain tracks. � The disc is dirty. Remove the disc and clean it (page 12). � The disc is very scratched. Replace the disc. SETUP Can�t find a SETUP menu in need. � If any track has been selected even when the DX-7355 is stopped, you must place it into the full stop state by pressing the [ ] button before you can view all the SETUP menus. Remote Controller The remote controller does not work. � There are no batteries in the remote controller. Install new batteries (page 10). � The batteries are flat. Replace with new batteries (page 10). � The batteries are installed incorrectly. Check the batteries and correct as necessary (page 10). � You�re not pointing the remote controller at the DX-7355�s remote sensor. Point the remote controller at the DX-7355�s remote sensor (page 10). � You�re too far away from the DX-7355. Use the remote controller closer to the DX-7355 (page 10). The remote controller has a range of approximately 5 meters (16 ft.). � A strong light source is interfering with the DX-7355�s remote sensor. Make sure that the DX-7355 is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary. � If the DX-7355 is installed in a cabinet with colored glass doors, the remote controller may not work reliably when the doors are closed. Open the doors, or use a cabinet without colored glass.
