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If your refrigerator is equipped with an automatic ice maker, shut off the ice maker water supply a day ahead of time. Disconnect the water line. After the last supply of ice drops, lift the signal arm to turn off the ice maker. Remove all food. Pack frozen foods in dry ice. Unplug the refrigerator and clean it thoroughly.
Remove everything that comes out. Wrap all parts well and tape them together so they don�t shift and rattle. Screw in the leveling rollers; tape the doors shut; tape the electric cord to the cabinet. When you get to your new home, put everythIng back, level it. reconnect the water supply and refer to the �Before Using., ,� page.
If you need service or assistance, we suggest you follow these four steps:
I. Before calling for assistance.. .
Performance problems often result from little things you can find and fix yourself without tools of any kind.
2. If you need assistance��.
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Call Whirlpool COOL-LINE� service assistance telephone number. Dial free from: Continental U.S. . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawaii
. . . . . . . . . . . (800) 253-1121 and talk with one of our trained Consultants The Consultant can Instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary. recommend pany in your area. a quaIlfled service com-
if your refrigerator
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will not operate:
Is the electric cord plugged in? Is a fuse blown or a circuit breaker tripped? Is the Refrrgerator Control turned ON7
3. If you need service��...
Whirlpool has a nationwide network of franchised TECH-CARE * Service Companies. TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, I anywhere in the Unlted States To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in yourtelephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLDMAJORSERVICE (L REPAIR ELECTRICAL APPLIANCESREPAIRING
if there is a rattling unfamiliar sounds:
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or jingling
noise, or other
Is something on top or behind the refrigerator making noise when the refrigerator is running? New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan. In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator IS level so the pan doesn�t overflow. Check fuses and circuit plugged in. breakers. Make sure It�s
if there is water in the defrost pan:
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if the ilght doesn�t work:
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if a bulb is burned out:
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See instructions for changing 6. Use appliance bulbs only.
light bulbs on page
WHIRLPOOL APPLIANCES FRANCH~SEO TECH-CARE SERVICE .SERVIC �3� (�0 M,?4 X�,E.Li XYZ SERVICE CO 123 Maple 999.9999
OR
MAJOR-
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WHIRLPOOL APPLIANCES FRANCHISED TECH-CARE SERVICE (�0 VP4 .VlES 999 9999
it the motor seems to run too long:
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Is the condenser, behind the refrigerator, free of dust and lint? On hot days, or if the room is warm, the motor naturally runs longer If the door has been opened a lot, the motor will run longer to cool down the interior. Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls. And. your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.
Q regIstered trademark of WhIrlpool COrpOrailOn for CjuolltV potiS Look for this symbol of quollty whenever you need o replacement pati for your Whirlpool oppllance FSP replacement parts WIII hi rlghl ond work rlghi because they ore mode to the some exacting speclflcotlons used to buld every new WhIrlpool appl~once
SERI�IC�E XYZ SERVICE CO 123 Maple.
OR
WASHING MACHINES. DRYERS 8 IRONERSSERVICING WHIRLPOOL APPLIANCES FRANCHISED TECH-CARE SERVICE .S;ER\7( XYZ SERVICE CO 123 Maple �E C�0 VP.4 VIE.5 999.9999
Remember:
4. If you have a problem�.
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Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consultants, or if you prefer, write to: Mr. Robert F.Gunts, Vice President Whirlpool Corporation Administrative Center 2000 US-33 North Benton Harbor, Ml 49022 If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem, This information is needed in order to better request for assistance. respond to your 11
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