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Before You Call
Food Soil Remains on Dishes:
� Check water temperature (pg 3). � Run hot water at the sink before starting the dishwasher. � Select AccuTemp� or Temp Boost (select models). � � � � � � � Check water hardness and adjust detergent amount accordingly (pg. 3). Use fresh detergent stored in a cool dry place. Select proper cycle for the soil level. Load items so they do not block the wash arms or center tower (pg. 2). Load the utensil basket with some handles up and some down to prevent nesting. Do not place glasses over tines. Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean.
Glasses Are Cloudy/Spotted:
� Always use a rinse aid. � Check water temperature, incoming water should be 120°-140° F (49-60° C). � Confirm that the cloudiness is removable by soaking the item in white vinegar for approximately 5 minutes. If removed, the problem is due to hard water. Adjust detergent amount being used to match water hardness (pg. 3). Be sure detergent is fresh, stored properly and is a high quality brand. � If cloudiness is not removable, it is etching. This is an erosion of the surface of the glassware and can be caused by water that is too hot, from using too much detergent or by prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To prevent further etching, adjust the detergent amount to match the water hardness, stop prewashing, and be sure incoming water is not greater than 140° F (60° C). Use water heating options only when incoming water temperature is below 120° F (49° C).
Items Washed In The Dishwasher Or The Dishwasher Tub Itself Is Stained/Discolored:
� Aluminum utensils or pans can leave marks when they rub against other items. Leave a slight space between items. � Iron deposits in the water can leave a yellow, brown or orange film on dishes or the dishwasher tub. A filter may be needed, check with a water treatment company. RoVer Rust Remover* (part no. 057961)** can be used to remove rust. Do not use RoVer along with dishwasher detergent. Fill both cups with RoVer and complete a Normal Wash cycle. Follow with a short wash cycle using dishwasher detergent. � Color from tomato sauces may adhere to the tub (pg. 4). If light staining has occurred, leave the door open to oxidize the stain away. For removal of heavier stains, try a citric acid containing a dishwasher cleaning product such as Glisten* (part no. 18001017)**. Change dishwasher detergent and be sure to use a dishwasher detergent that contains chlorine to better fight staining.
Items Not Properly Dried/Moisture Is Present On The Dishwasher Interior After The Dry Cycle:
� � � � � Be sure Heated Dry is selected. Water droplets may form on the inner door as part of the drying process. Always use a rinse aid like Jet Dry* or Cascade Rinse Aid*. Check water temperature (pg. 3). Select AccuTemp� or Temp Boost (select models).
� Increase detergent amount to match water hardness (pg. 3). � Load properly (pg. 2) � Plastic and teflon items are difficult to dry because the porous surface tends to collect water droplets. Towel drying may be necessary. � Glasses and cups with concave bottoms hold water and require towel drying.
Dishware is Chipped:
� � � � Load dishes according to instructions so they do not strike each other (pg. 2). Washing antique china/crystal in the dishwasher is not recommended. Do not load glasses over the tines. Do not overload.
* Brand names are trademarks of the respective manufacturer. ** Call 1-800-688-8408 to order.
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