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Something not working?
Problem
Possible cause
Solution
The water tap is closed (E10). Open the water tap. The water inlet hose is squashed or kinked (E10). The machine does not fill Check the whole length of the hose and remove the kink.
The small filter of the water Clean the filter. inlet hose is clogged (E10). The door is not properly closed (E40). Close the door. Place the hose at the right height (see Installation section). Check the whole length of the hose and remove the kink.
The machine fills then empties immediately
The end of the drain hose is too low.
The drain hose is squashed or kinked (E20).
The machine does not empty and/or does not spin The RINSE HOLD option (stop with water in drum) has been selected.
The drain pump or the Clean the pump or check drain hose are clogged (E20). the hose. Empty out the water by pressing the START button or selecting the DRAIN programme.
The laundry is not evenly Redistribute the laundry distributed inside the drum. manually in the drum. Too much detergent has been used. An unsuitable detergent has been used that creates too much foam. One of the connectors on the water inlet hose is There is water on the floor leaking. The drain pump has not been properly screwed on after cleaning. Measure detergent according to the manufacturer�s instructions. Use a suitable washing machine detergent. Check that the hose is firmly screwed on at both ends. Fully screw the pump into place.
The cap on the emergency Replace the cap on the emptying hose has not been emergency emptying hose replaced after cleaning the after cleaning the pump. pump.
