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Troubleshooting
4
Cleaning for ink smears: paper-exit path
If you have already performed the other �Cleaning for ink smears� procedures described earlier in this chapter but problems persist, you should manually clean the paper-exit path. Refer also to �Cleaning for ink smears and jams: paper-feed rollers� on page 64. Occasionally, stray ink particles and oil become attached to the exit �ngers, rollers, and guides under the exit cover causing ink streaks or marks on the top edge, front, or back of prints. When this occurs, you must clean these parts using both dry swabs and alcohol-soaked wipes. Sample ink smear: paper-exit path
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1. 2.
Open the exit cover. Clean excess ink particles and oil from the blue exit �ngers by gently wiping the top surface of each �nger using a dry swab.
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CAUTION
To avoid damaging the print drum and exit �ngers, never scrape excess ink with a tool or �ngernail; use a dry swab provided with the cleaning kit.
