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4. Handling Incoming Calls
2. Either dial the extension number or the outside line number to which the call will be transferred. 3. When the recipient answers, announce the call. 4. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming.
Unsupervised Transfers
In an unsupervised transfer, you do not announce the call to the person receiving the transfer. You hang up before the recipient answers the call. To transfer a call to another extension or an outside number without supervising the call 1. While on a call, press the HOLD key. 2. Either dial the extension number or the outside line number to which the call will be transferred. 3. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key. b. If On-hook Transfer is disabled for your extension, press the PROG key. Note: On-hook Transfer requires system programming. To transfer a call to a busy extension 1. While on a call, press the HOLD key. 2. Dial the extension number to which the call will be transferred. 3. If your extension does not have Auto Camp-on activated, enter the Camp-on (Call Waiting) Set code (default = 2). Otherwise proceed to step 4. 4. Complete the call by doing one of the following: a. If On-hook Transfer is enabled for your extension, replace the handset or press the ON/OFF key.
