VR-N100U USERS MANUAL 5.2.1. Testing Network IP Cameras
If the network IP camera that you are using with VR-N100U is not being recognized or is not functioning correctly, please verify the following: 1. 2. 3. Is the network IP camera make and model supported by my VR-N100U security appliance�s firmware? Does the network IP camera have the latest firmware version? Is the network IP camera attached to the VR-N100U backchannel (connected to the dedicated unmanaged layer 2 10/100 Mbit switch that is utilized by VR-N100U) using a CAT5/CAT5e Ethernet cable? Is the network IP camera using the camera manufacturer�s recommended power supply? Are any of the LED lights on the network IP camera ON or show any activity? Was the VR-N100U appliance online before you connected and powered on the network IP camera? When you tried to have VR-N100U DISCOVER the cameras, did any of the other cameras get recognized and configured automatically by VR-N100U? In the camera window on VR-N100U�s Camera page, is there any message stating �camera not responding�?
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If you have verified all of the above, then you must proceed to remove that possible defective camera off of the VR-N100U backchannel and proceed to test it as an individual device on your network using the software utility that came with it or try logging directly into the camera�s web server for further investigation. Contact the camera manufacturer�s technical support team to assist you in troubleshooting the device. 9. Once you have resolved the issue with the network IP camera and reset to its default settings, you can proceed to add it to the VR-N100U backchannel and try to have VR-N100U rediscover it.
