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Troubleshooting Guide
Depending on the model, your washing machine is equipped with various automatic safety functions. This enables faults to be detected in good time and the safety system can react appropriately. These faults are frequently so minor that they can be removed within a few minutes.
The washing machine stops during the programme
(varies depending on model). Check whether: � the �Rinse Hold� light flashes, or the �Rinse Hold� button has been pressed; terminate this special option by pressing the button � another programme has been selected and the �Start/Pause� button is flashing. Reselect the desired programme and press the �Start/Pause� button � the door has been opened and the �Start/Pause� light is flashing. Close the door and press the �Start/Pause� button again � the �On/Off� button has been pressed and the light is on � the washing machine safety system has been activated (see �Fault Indicators� table)
The washing machine vibrates during the spin cycle.
Check whether: � the washing machine is level and standing firmly on all four feet � the transport bolts have been removed. Before using the washing machine, it is imperative that the transport bolts are removed
The appliance will not start, no lamp lights up.
Check whether: � the mains plug is inserted into the socket � the wall socket is functioning correctly (use a table lamp or similar) to test
Final spin results are poor.
The washing machine has an unbalance detection and correction system. If individual heavy items are loaded (e.g. a bathmat or bathrobe), this system may reduce the spin speed automatically or even interrupt the spin completely if it detects too great an imbalance even after several spin starts, in order to protect the washing machine. � If the laundry is still too wet at the end of the cycle, add smaller articles of laundry and repeat the spin cycle � Excessive foam formation may prevent spinning. Observe correct detergent dosages � Check whether spin speed �0� was selected
the washing machine will not start... (varies according to model)... and the �Start/ Pause� light flashes
Check whether: � the appliance door is properly closed (child safety) � the �Start/Pause� button has been pressed
Detergent and additive product residues in dispenser at end of wash.
Check whether: � the siphon is correctly installed and clean (see �Care And Maintenance�) � sufficient water is entering. The mesh filters in the water connection could be blocked (see �Care And Maintenance�) � when using powder detergent beforehand the coloured insert for dosing liquid detergent has been removed from the dispenser
...and the �Start/Pause� light goes on (for models with a digital
display a dash appears here). Check whether: � a programme has been selected
...and the �On/Off� lamp goes on.
Check whether: � the appliance door is properly closed (child safety) � the tap is turned on (see also �Fault in the water supply/ safety hose�) � a programme has been selected
