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9. Before you call an engineer
If, contrary to expectation, you have any problems using this TV-Video Combi, it may be caused by the following reasons. Your TV-Video Combi does not respond to any button being pressed: � There is no power supply: Check the power supply. � Parental control is on:switch the parental control off. � A programmed recording is currently being made: If desired, cancel the programmed recording. Please see the section 'Problems and solutions for programmed recordings' in chapter 'Programming a recording (TIMER)'. � There is a technical problem: disconnect from the mains power supply for 5 minutes, then power-up again. If this doesn�t help, you could reset your TVVideo Combi to the default factory settings. Resetting devices to default factory settings * Attention: All the information stored (time and date, TIMER) will be cleared. 1.Switch the TV-Video Combi to stand-by. 2.Press and hold REC I and PROG P+ at the same time for 2 seconds or more. Cassette is jammed in the TV-Video Combi: � Don�t use force. Pull out the mains plug for the moment. Then, call an engineer. Remote control does not work: � Remote control not pointed toward the TVVideo Combi: Point it at the TV-Video Combi. � There is a technical problem: Take out the batteries, wait for 10 seconds and place them back. � Batteries have run out: Change the batteries. No picture when you play back a cassette: � There is no recording on the cassette: Change the cassette. Poor picture quality when you play back a cassette: � Your TV is not properly adjusted. � The cassette is badly worn or of poor quality: Use new cassette. � Tracking is not properly adjusted: Turn to section 'Manual tracking'. � Magnetism from nearby appliances and geomagnetism might affect the colour of the TV picture. Move the TV-Video combi away from such sources. The TV-Video combi will readjust itself automatically. If you want to initiate an immediate readjustment, unplug the TVVideo combi from the mains and plug it in again approximately 30 minutes later. No recording possible: � The TV channel you want to record is not stored or you selected the wrong programme number: Check TV channels stored. � A cassette was inserted that does not have the security tab (cannot be used to record): Cover the hole with adhesive tape or use a cassette with an intact security tab. For more information, please see the section 'Preventing accidental erasing' in chapter 'Manual recording'. [14PV235 / 21PV385] No recording possible: � 'PDC' switched on but 'PDC time' wrong: Enter 'PDC time' exactly to the minute. Have your aerial checked.nel on �P01� with good FASTTEXT reception. � You have not activated the Smart Clock function. Switch the function �ON�. Smart Clock does not work: � You have stored on programme number �P01� a TV channel that does not transmit FASTTEXT. Store on �P01� a TV channel that transmits FASTTEXT. � Poor FASTTEXT reception. Store a TV channel on �P01� with good FASTTEXT reception. � You have not activated the Smart Clock function. Switch the function �ON�. You can also call the customer service centre in your country. The telephone numbers can be found on page 16 of this operating manual. Have the model number (MODEL NO.) and the production number (PROD. NO.) of your TV-Video Combi ready.
