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TROUBLESHOOTING
lease make these simple checks before calling for service. Because charges for TV installation and adjustment of customer controls are not covered under your warranty, these tips can save you time and money.
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CAUTION: A video source (such as a video game, compact disc interactive [CDI], or TV information channel) that shows a constant nonmoving pattern on the TV screen can cause picture tube damage. When your TV is continuously used with such a source, the pattern of the nonmoving portion of the game (or other source) can leave a permanent image on the picture tube. When you�re not using the video source, turn it OFF. Also, regularly alternate the use of such video sources with normal TV viewing.
No Power
� Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again. � Check that the outlet is not on a wall switch. � Be sure the fuse is not blown on the AC power strip, if one is being used. � � � � Check antenna connections. Are they properly secured to the TV's ANT 75� plug? Check the TUNER MODE control for the correct tuner setting. Try running the Auto Program feature to find all available channels. Press the AV button on the remote to make sure the correct signal source is selected (AV 1 [or CVI], AV 2, AV 3, or S-VIDEO).
No Picture
No Sound
� Check the VOLUME buttons. � Check the MUTE button on the remote control. � Check the SPEAKER onscreen control. If it is in the OFF position, sound at the set will be eliminated. � If you�re attempting to hook up auxiliary equipment, check the audio jack connections. � (If applicable) Check the audio receiver for the correct operating mode. � Check the batteries. If necessary, replace them with AA Heavy Duty (Zinc Chloride) or Alkaline batteries. � Clean the remote control and the remote control sensor window on the TV. � Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the outlet and push the POWER button again. � Be sure the fuse is not blown on the AC power strip, if one is being used. � Check to be sure the TV outlet is not on a wall switch. � Repeat channel selection. � Add the desired channel numbers (using the CHANNEL EDIT control) into the TV�s memory. � Check to be sure the TUNER MODES are set to the CABLE option and run the Auto Program feature to find all available channels.
Remote Does Not Work
TV Displays Wrong Channel or No Channels Above 13
Cleaning and Care
¥ To avoid possible shock hazard, be sure the TV is unplugged from the electrical outlet before cleaning. ¥ When you are cleaning the TV, take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning. ¥ Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool, clear water. Use a clean, dry cloth to dry the wiped surfaces. ¥ Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.
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