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BEFORE CALLING SERVICE
Below is a list of frequently occurred symptoms. Before you call for service, make these simple checks. Some of these symptoms can easily be rectified if you know what to do.
Symptom
Colour patch (uneveness)
What you should do
� Switch off the TV by the mains power button. Wait for 20 minutes before switching on again. � Check the TV is not placed too near speakers or magnetic objects. � Check the TV�s AC power cord is plugged into the mains socket. If there is still no power, disconnect plug. Wait for 60 seconds and re-insert plug. Switch on the TV again. � Check the antenna connection at the rear of the TV. � Possible TV station problem. Try another channel. � Try increasing the volume. � Check that the sound is not muted. If it is muted, press the Mute button on the remote control to restore sound. � Try increasing the contrast and brightness setting.
No power
No picture
Good picture but no sound
Good sound but poor colour or no picture Snowish picture and noise Horizontal dotted lines
� Check antenna connection at the rear of the TV.
� Possible electrical interference e.g. hairdryer, vacuum cleaner, etc. Switch off appliances. � Possible poor positioning of antenna. Using a highly directional antenna may improve reception. � Check life span of batteries of remote control handset. � Aim remote control handset directly at remote control sensor lens on the TV.
Double images or �Ghost� images TV not responding to remote control handset
