Questions and Answers
Below are the answers to some of the most common queries. For more information go to www.toshiba.co.uk
For television operation queries,
Remember�
?
please ring the helpline�
Q
Why is there no sound or picture?
Q
Why is the VCR/DVD picture in black and white?
Check the correct input has been chosen, S-VIDEO or AV. See AV connections page.
Check the mains switch is on and check all mains connections. Check the television is not in standby mode.
A
A
Q
Q
There is a picture, but why is there little or no colour?
Why is there picture and sound interference on all digital and analogue channels?
The signal strength may be too strong. Set the ANT ATT option in the SET UP menu to On.
A
Q
When using an external source, for instance, a poor quality video tape, if there is little or no colour, improvements may sometimes be achieved. The colour is factory set to Auto. to automatically display the best colour system.
A
What else can cause a poor analogue picture?
Interference or a weak signal. Try a different television station. Manual fine tuning may help. Select the Manual tuning menu. Highlight the station and press OK, then press R to select Manual fine tuning. Using P or Q adjust to get the best picture and sound. Press OK and then EXIT.
Manual tuning
Manual fine tuning 1 I A C 22
EXIT
To check that you have the best colour:
A
1 2
1
With the external source playing, select Manual setting from the SET UP menu.
Manual setting
Colour system: Auto. EXT2
OK Store MENU Back
A
VCR
EXIT
Watch TV
+2
BBC1
2
With P or Q choose between Auto., PAL, SECAM, NTSC 4. 43 or 3. 58.
OK Store MENU Back
Watch TV
Q
Why doesn�t the video/DVD being played show on screen?
Q
Why don�t the controls on the top of the television work?
Check that Panel lock is not ON.
Make sure the VCR or DVD player is connected to the television as shown on page 6, then select the correct input by pressing .
A
A
Q
B
Q
Why doesn�t the remote control work?
Why is there a good video picture but no sound?
Check all lead connections. Check the side switch on the remote control is in TV mode. Check the batteries aren�t dead or inserted incorrectly.
A
A
Q
Why is there a picture but no sound?
Check the volume has not been turned down or that sound mute has not been selected.
Q
Why is there a message permanently on the screen?
Remove it by pressing i+ .
