If YouNeedService Assistance Or
We suggest you follow these steps:
1. Before calling for assistance... Performance problems often result from little lhings you can find and fix yourself without tools of any kind. If your refrigerator will not operate: Is the power supply cord plugged into a live l circuit with proper voltage? (See page 4.)
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Remember: Motor running time depends on different things: number of door openrngs. amount of food stored. temperature of the room, setting of the controls. Your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one. 2. If the problem is not due to one of the above items*... Contact the dealer from whom you purchased the unit, or an authorized WhirlpoolSMservice company. 3. If you need FSP� replacement parts�... FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance. To locate FSP replacement pans in your area, contact the dealer from whom you purchased unit, or an authorized WhirlpoolSM service company. the
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Have you checked your home�s main fuses or circuit breaker box? Is the Refrigerator Control ON? or jingling noise or
If there is a rattling
unfamiliar sounds: Is something on top of or behind the refrigerator l making noise when the refrigerator is running? . New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan. If your ice maker
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will not operate:
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Has the freezer had enough time to get cold? With a new refrigerator, this mighl take overnight. Is the signal arm ON...in the down position? Is the water valve turned on? Is water gettrng to the ice maker?
If there is water in the defrost pan: l This is normal in hot, muggy weather, The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow. If the light does not work: . Have you checked your home�s main fuses or circuit breaker box? l Is the power supply cord plugged into a live circuit with proper voltage? (See page 4.) If a bulb is burned out: l See instructions for changing light bulbs on page 8. Use appliance bulbs only. If the motor seems to run too much: l Is the condenser free of dust and lint? l On hot days, or if the room is warm, the motor naturally runs longer. l II the door has been opened a lot. or if a large amount of food has been put in, the motor WIII run longer to cool down the interior.
*When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request.
