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Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at 800-843-0304.
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NOISE
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Water valve hiss during fill Water circulation Ticking sound Thumping sound
Normal. Normal. Normal. From timer. Normal. May be a wash arm bumping an item that extends beyond the rack. Rearrange. Normal. May be heard as the internal food disposer chops up hard items like fruit seeds, nuts, etc. Normal. Occurs during the drain. Normal. Noise is the detergent cup lid hitting the door liner when the dishwasher door is opened at the end of a cycle. Verify dishwasher installation is correct.
Dishwasher seems noisy
Chopping or grinding sounds Humming Snap noise Improper installation
OPERATION
Incomplete cycle Allow cycle to complete. Move utensil. Use fresh detergent stored in a cool, dry place. Verify incoming water temperature is 120�140°F (49�60°C) Run dishes through a Rinse Only cycle. Normal. Will dissipate with use. See Troubleshooting-Water. Use baking soda in both detergent cups and run through a Light Wash cycle. Interrupt 10 minutes into wash cycle and allow water to stand overnight. Restart the dishwasher by latching the door and allow cycle to complete. You can also try a citric acid containing dishwasher cleaning product such as Glisten (part no. R0131566) or a commercially available dishwasher cleaning product. Check water temperature. Water temperature needs to be at least 120°F (49°C). Low water temperature Run hot water at sink before starting dishwasher. Select High Temp Wash if available. High water hardness Stale, old detergent Check water hardness and adjust detergent amount accordingly. Use fresh detergent stored in a cool, dry place. Select proper cycle for the soil level. Load items so they do not block the wash arms or center tower. Improper loading Load the utensil basket with some handles up and some down to prevent nesting. Do not place glasses over tines. Burnt on residue No rinse aid Low water temperature Hard water Etching Prior to loading, scrape off burnt on foods and wipe the starchy film from utensils used with pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean. Use a rinse aid. Verify incoming water temperature is 120�140°F (49�60°C). See Stains and Films. See Stains and Films.
Detergent cup is not empty
Dispenser is blocked by a utensil Stale, old detergent
Cycle takes too long
Low water temperature Dishes being held in dishwasher New smell Improper draining
Dishwasher has an odor
Lingering scent
Food soil remains on dishes
Improper cycle
Glasses are cloudy/spotted
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