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Troubleshooting
Problem
Picture freezes momentarily during playback No return to start-up screen when disc is removed The player does not respond to the Remote Control
Solution
� Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge. � Reset the unit by switching the player off, then on again. � Aim the Remote Control directly at the sensor on the front of the player. � Reduce the distance to the player. � Replace the batteries in the Remote Control. � Re-insert the batteries with their polarities (+/� signs) as indicated. � To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds. � Operations may not be permitted by the disc. Refer to the instructions of the disc jacket. � Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Player for repair. � Press STOP twice before selecting System Menu. � Depending on the disc availability, some menu items cannot be selected. � Check that the DivX file is encoded in �Home Theater� mode with DivX 5.x encoder.
Buttons do not work
Player does not respond to some operating commands during playback. DVD Player cannot read CDs/DVDs Menu items cannot be selected
Unable to play DivX movies
Unable to select Progressive Scan on/off � Check that the output of the video signal is switch to �YUV�. No sound during DivX movies playback An MPEG-4 or DivX movies does not repeat � The audio codec may not be supported by the DVD player. � Check that file size of the movies does not exceed the file size of the CD disc during burning.
Unable to select the DVD Player�s front � Multichannel and Progressive Scan on the front panel panel Multichannel and Progressive Scan is LED indicator. They do not function as a button feature.
Visit us at www.p4c.philips.com for service support 33
01-34 DVP720_AP2 33 28/07/2004, 3:30 PM 3139
