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Troubleshooting
WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.
Problem
No power
Solution
� Check if the AC power cord is properly connected. � Press the STANDBY ON on the front of the DVD system to turn on the power. � Refer to your TV�s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. � Check if the TV is switched on. � Sometimes a small amount of picture distortion may appear depending on the disc being played back. This is not a malfunction. � Connect DVD Player directly to the TV. � Make sure the disc is compatible with the DVD/ Player. � Ensure that the DVD Player�s TV Type is set to match that of the Disc and your TV. � Adjust the volume. � Check that the speakers are connected correctly. � Check the digital connections. � Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM. � Check if the audio format of the selected audio language matches your receiver capabilities. � Check that the RGB/SCART cable is connected to the correct device (See Connecting TV).
No picture
Distorted picture
Completely distorted picture or black/white picture with DVD
No sound or distorted sound No audio at digital output
No sound and picture
No output from subwoofer during stereo � Check that all speaker settings in the setup menu have been change to small instead of large. Disc can�t be played The DVD+R/CD-R must be finalised. Ensure the disc label is facing up. Check if the disc is defective by trying another disc. If you have recorded a Picture CD or MP3 CD yourself, ensure that your disc contains at least 10 pictures or 5 MP3 tracks. � Region code incorrect. � � � �
Visit us at www.p4c.philips.com for service support 32
01-38 DVP720_752 32 3/08/2004, 4:52 PM 3139