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Troubleshooting > Problem Guide
Symptom
An image that should have been recorded does not appear when DVDMovieAlbumSE is started.
Cause and Correction
Use the following procedure to select the drive where DVD-RAM/DVD-RW (VR mode) disc is loaded. 1) Click the "Preference" button at the top right of DVD-MovieAlbumSE screen. 2) Click "Preference". 3) Click "Device Setting". 4) Choose the drive where DVD-RAM/DVD-RW (VR mode) disc is loaded in the "Drive Select" column, and then click "OK". Do not choose �Simple Export�: If you do, reading will stop midway.
Executing �Export� on DVDMovieAlbumSE will interrupt reading midway When executing �Export� on a) If photo is included in the range of �export�, it may take more time because DVD-MovieAlbumSE, it will data must be re-encoded and read. take time to read b) If �Divide by Maker� is not chosen, it may take some time because data will be read while being re-encoded. Video written to hard disk of DVD-MovieAlbumSE cannot edit DVD-VR data stored on hard disk of PC: Copy PC cannot be edited on the data to another DVD-RAM disc and then edit it. DVD-MovieAlbumSE copy (DVD-MovieAlbumSE cannot record on a DVD-RW. However, it can play back a tool. DVD-RW that has been recorded in VR mode and finalized.) "Hardware Removal" results Making sure the ACCESS/PC indicator on the DVD video camera/recorder goes in error out, turn the PC off, and then unplug the PC connection cable from the DVD video camera/recorder. If your PC uses Windows 2000 Professional, the problem may be solved it you install Windows 2000 Service Pack 3 or later. No USB HS (high speed) Make sure that you have already installed the driver provided with the USB2.0 connection even when card. You will need to install the driver provided by USB2.0 card maker in USB2.0 card is used order to operate the USB2.0 card at HS (high speed).
Miscellaneous
Recognition of disc does not start. Is the disc properly attached to the turntable? Attach the disc to the turntable properly. Is the disc insertion block closed? Securely close the disc insertion block. If the disc is not recognized even when the disc has been properly attached to the turntable and the disc insertion block has been securely closed, the DVD video camera/recorder may be faulty: Refer to �4-6 Trouble Diagnosis�. Remove the battery or AC adapter/charger, reattach it, and then check to see whether operation is accepted. Has the DVD video camera/recorder been left unused for a long period of time? The internal backup battery may be discharged: Charge it. (Charge procedure: Connect the AC adapter/charger to the DVD video camera/recorder and AC outlet, set the power switch on the DVD video camera/recorder to "OFF", and then leave them for at least 24 hours.) Is the cursor placed on scene to be deleted? Even if desired scenes are selected using yellow cursor, if there are the selected scenes (in red frame), those scenes in red frame will be deleted. Check the color of cursor and bar graph on the thumbnail display screen.
Power does not come on, or no operation occurs by pressing button. The date and time are incorrect.
