Something not working?
Before contacting your local Service Force Centre, check your machine against the simple maintenance guidelines given below.
Problem
� The machine does not start up:
Possible cause
� The door is not firmly closed. � The machine is not plugged in or there is no power at the socket. � The main fuse has blown. � The programme selector is not positioned correctly or the programme selector knob has not been pulled out.
� The machine does not fill:
� The water tap is closed. � The inlet hose is squashed or kinked. � The filter in the inlet hose is blocked. � The door is not properly closed.
� The machine fills then empties immediately: � The machine does not empty and/or does not spin:
� The end of the drain hose is too low. Refer to relevant paragraph in �water drainage� section. � The drain hose is squashed or kinked. � The option NO SPIN has been selected. � The laundry is not evenly distributed in the drum. � The drainage area is blocked. Clean it. � The option RINSE HOLD has been selected..
� There is water on the floor:
� Too much detergent or unsuitable detergent (creates too much foam) has been used. � Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp. � The drain hose is damaged. � Check that the diaphragm lid is correctly screwed into place.
� Unsatisfactory washing results:
� Too little detergent or unsuitable detergent has been used. � Stubborn stains have not been treated prior to washing. � The correct temperature was not selected. � Excessive laundry load.
� The machine vibrates or is noisy:
� The transit bolts and packing have not been removed. � The support feet have not been adjusted. � The laundry is not evenly distributed in the drum. � Maybe there is very little laundry in the drum.
� The door will not open:
� The programme is still running. � The door lock has not been released. � There is water in the drum.
If, after above checks, there is still a fault, call your Local Service Centre. Please, make sure you give the purchasing date and the Model, Product number (Prod.No�) and Serial number (Ser. No�) of the appliance. (These data will be found in the adhesive card behind the door of clothes charging). 13
