IF SOMETHING DOESN'T WORK ?
Problems
The wash results are not as usual.
Solutions
Check that : was the wrong quantity or the wrong detergent added ? Insufficient detergent leads to grey washes and scale deposits in the machine. Check the quantities more exactly, were special stains pre-treated ? were programme and temperature correctly chosen? Check that : the water pression is sufficient, the pump filter is not obstructed, there has not been a power breakdown. Check that : the water pression is sufficient, the pump filter is not obstructed, the mains fuse is intact, Check that : the mains fuse is intact, the appliance is plugged in, the lid is firmly shut, the programme selector dial is correctly positioned, the beginning of the programme has been ordered (on/off pushbutton " " pushed on). there has not been a power breakdown. Check that : the drain hose is not squashed or bent, the drain filter is not clogged, Check that : the inlet water hose is opened and the water pression is sufficent, the lid of the appliance is closed, there has not been a water breakdown Check that : all the transit bolts and packing have been removed, all the feet resting firmly on the ground, the lock nuts have been secrured, the machine is in contact with something, the load is sufficent. Check that : the end of the drain hose is too low. Check that : there is not too much detergent or unsuitable detergent. The formation of foam can cause water leaks, one of the detergent dispenser is not obstructed, the drain hose is well hanged, if one of the joints or the tap is leaking ? it is not always easy to see as the leak often runs along the hose. is the drain filter cover properly closed ? Check that : you have not respected the adviced quantities.
The washing cycle is very much too long.
The washing machine stops during a washing cycle.
The machine does not start up.
The machine does not drain and/or does not spin.
The machine does not fill.
The machine vibrates or is too noisy.
The machine empties as it fills. There is water on the floor.
Softener detergent flows out the overflow orifice.
If you are unable to identify or to solve the problem, consult our services department. Before calling, inform yourself about the model and the date of purchase of your appliance : the services department will need this information.
Data plate
You will find this information on the data plate (at the back of the appliance) and on a sticker located on the internal door filter.
