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Other Errors Copy is blank. Possible cause Document loaded the wrong way up. Thermal paper is not properly loaded. On lifting the handset of your fax machine you hear a tone or silence. On lifting the handset of an additional telephone you hear a tone or silence. On lifting the handset of an additional telephone you hear in the background that your fax machine has already taken the line. Received documents do not appear as normal at the front of the fax machine. The caller is trying to send a fax. Remedy Load the document with the printed side up. Load the thermal paper correctly. Press the START key. Then replace the handset.
The caller is trying to send a fax.
You can start your fax machine by pressing keys � and 5 .
Your additional telephone is connected in parallel.
Press the � key twice to switch off the ringing tone. You can now make a call without interferences (see chapter Fax switch/Additional telephones).
There is a thermal paper jam at the paper outlet on the underside of the machine.
Press the STOP key for two seconds: Pull out the crumpled paper carefully from the front of the machine. In case you cannot remove the paper jam completely: Lift up the operation panel and the inner paper cover. Remove the jammed paper. Insert the paper once again. Close the machine and press STOP to press the thermal paper against the internal transport roll. Set the ring count of your answering machine to 1-2. The ringing signals of the fax must be set higher than 2. Set them in Function 31. Record a message without music. Record a shorter announcement (no longer than 20 sec). Open the operation panel and pull the document carefully outwards in one direction.
You have an additional answering machine and cannot receive any faxes.
The ring count of your answering machine is higher than the ones on your fax machine.
You have background music. Your outgoing message is too long.
DOCUMENT JAM
Your document was not drawn in straight.
external phone
You are now using an additional device. Check the additional device!
If you cannot rectify a fault using the instructions provided, please disconnect from the mains. Wait at least ten seconds and reconnect. If the fault recurs, please contact your customer information centre. The number can be found at the back of this book.
