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Something not working?
Something not working?
Problem
Possible cause
Solution
Problem
Possible cause The transit bolts have not been removed.
Solution Check that the machine has been unpacked as described in the Installation section. Carefully level the machine. Correct operation of the machine is not affected. Wait until the end of the programme before opening the door. Before opening the door, the water must be emptied out.
The water tap is closed (E10). Open the water tap. The water inlet hose is squashed or kinked (E10). The small filter of the water inlet hose is clogged (E10). The door is not properly closed (E40). The machine fills then empties immediately The end of the drain hose is too low. Place the hose at the right height (see Installation section). Check the whole length of the hose and remove the kink. Check the whole length of the hose and remove the kink. Clean the filter. Close the door.
The machine does not fill
The machine vibrates or is noisy
The feet have not been adjusted. There is little laundry in the drum. The programme is still running and the drum is turning. The water level is above the bottom edge of the door.
The drain hose is squashed or kinked (E20).
The door will not open
The machine does not
The drain filter or the Clean the filter or check drain hose are clogged (E20). the hose. Empty out the water by pressing the START button or selecting the DRAIN programme.
The machine is heating the Wait until the end of the water or drying the heating or drying phase. clothes.
empty and/or does not spin The RINSE HOLD option AGUA EN LA CUBA (stop with water in drum) has been selected.
The laundry is not evenly Redistribute the laundry distributed inside the drum. manually in the drum. Too much detergent has been used. An unsuitable detergent has been used that creates too much foam. One of the connectors on the water inlet hose is leaking. The drain filter has not been properly screwed on after cleaning. Measure detergent according to the manufacturer�s instructions. Use a suitable washing machine detergent. Check that the hose is firmly screwed on at both ends. Fully screw the filter into place.