My CLI� handheld does not respond
B Is the POWER/HOLD switch of your CLI� handheld in HOLD mode? Your CLI� handheld does not operate when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. B Is your CLI� handheld placed near the IR port of your computer? Move your CLI� handheld away from the IR port of your computer except when performing the IR HotSync® operation, as a malfunction may occur. You can also disable the IR feature by selecting [Off] next to [Beam Receive:] in [General] of the Preferences screen. B Perform a soft reset by pressing the RESET button at the back of your CLI� handheld. b For details, refer to �Basic operations of your CLI�� handheld: Restarting your
CLI�� handheld� in the supplied �Read This First (Operating Instructions)�.
My CLI� handheld keeps turning itself off
B Your CLI� handheld is designed to turn itself off after a period of inactivity (Automatic power-off). You can set the automatic power-off time by selecting time for [Auto-off After:] in [General] of the Preferences screen. b For details, refer to �Customizing your CLI�� handheld (Preferences): Setting the automatic power-off time� in �Handbook� (PDF format). B Did you set [After a preset delay] from [Auto Lock Handheld:] in the Security screen? If you set [After a preset delay] from [Auto Lock Handheld:], your CLI� handheld may turn off after a shorter period even if you set the automatic power-off time. b For details, refer to �Protecting your data with a password: Locking your CLI�
handheld with a password (Data protection)� in �Handbook� (PDF format).
