TV program reception does not fill the screen. Additional Information
, Set the channel manually in �Tuner Preset� setup (page 93). , Select the correct source using the INPUT SELECT button, or select a channel of any TV program using the CH +/� buttons.
Sound
There is no sound.
, Re-connect all connections securely. , The connecting cord is damaged. , The input source setting on the amplifier or the connection to the amplifier is incorrect. , The recorder is in reverse play, fast-forward, slow motion, or pause mode. , If the audio signal does not come through the DIGITAL AUDIO OUT (OPTICAL or COAXIAL) jack, check the �Audio� setup settings (page 97).
DVD Playback
The disc does not play.
, The disc is upside down. Insert the disc with the labeled side facing up. , The disc is not correctly inserted. , Moisture has condensed inside the recorder. Remove the disc and leave the recorder turned on for about half an hour until the moisture evaporates. , If the disc was recorded on another recorder, the recorder cannot play the disc if it was not finalized (page 86).
Troubleshooting
If you experience any of the following difficulties while using the recorder, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
TV program pictures are distorted.
, Reorient the TV antenna. , Adjust the picture (see the TV�s instruction manual). , Place the recorder and TV farther apart. , Place the TV and any bunched antenna cables farther apart.
Power
The power does not turn on.
, Check that the AC power cord is connected securely.
Sound is noisy.
, When playing a CD with DTS soundtracks, noise will come from the LINE OUT (AUDIO L/R) or AUDIO OUT L/R jacks (page 35).
TV channels cannot be changed.
, The channel is disabled (page 94). , A timer recording started, which cause the channels to change.
The disc does not start playback from the beginning.
, Resume play was activated (page 36). , You have inserted a disc whose Title menu or DVD menu automatically appears on the TV screen when it is first inserted. Use the menu to start playback.
Picture
There is no picture.
, , , , Re-connect all connecting cords securely. The connecting cords are damaged. Check the connection to your TV (page 12). Switch the input selector on your TV (such as to �VIDEO�) so that the signal from the recorder appears on the TV screen.
The sound volume is low. The picture from equipment connected to the recorder�s input jack does not appear on the screen.
, If the equipment is connected to the LINE 1 IN jack, select �LINE1� in the front panel display by pressing INPUT SELECT. If the equipment is connected to the LINE 2 IN jacks, select �LINE2� in the front panel display by pressing INPUT SELECT. , The sound volume is low on some DVDs. The sound volume may improve if you set �Audio DRC� in �Audio� setup to �Wide Range� (page 98).
The recorder starts playing the disc automatically.
, The DVD VIDEO features an auto playback function.
An alternate audio track cannot be recorded or played.
, Second Audio Program (SAP) is not available for all programs. The program you are recording does not have a second audio program. , You have set �Tuner Audio� in �Audio� setup to �Main� (page 97). Select �SAP� to record alternate audio programs. , If you have connected an AV amplifier to the DIGITAL AUDIO OUT (OPTICAL or COAXIAL) jack and want to change the audio track for a DVD-RW (VR mode) during playback, set �Dolby Digital Output� in �Audio� setup to �D-PCM� (page 97). , When recording to a disc other than DVD-RWs (VR mode), set �Line Audio Input� in �Audio� setup to �Stereo.�
Picture noise appears.
, Check the connection to your TV (page 12) and switch the input selector on your TV so that the signal from the recorder appears on the TV screen. , If the picture output signal from your recorder passes through your VCR to get to your TV, or if you are connected to a combination TV/VIDEO player, the copy-protection signal applied to some DVD programs could affect picture quality. If you still experience this problem even when you connect your recorder directly to your TV, try connecting your recorder to your TV�s S VIDEO input. , You have set the recorder to progressive format (the PROGRESSIVE indicator lights up) even though your TV cannot accept the progressive signal. In this case, set �Progressive� to �Off� in �Video� setup (page 96). , Even if your TV is compatible with progressive format (480p) signals, the image may be affected when you set the recorder to progressive format. In this case, set �Progressive� to �Off� in �Video� setup (page 96).
Playback stops automatically.
, If the disc has an auto pause signal, the recorder stops playback at the auto pause signal.
The playback picture or TV program from the
Additional Information
equipment connected through the recorder is distorted.
, If the playback picture output from a DVD player, VCR, or tuner goes through your recorder before reaching your TV, the copy-protection signal applied to some programs could affect picture quality. Disconnect the playback equipment in question and connect it directly to your TV.
Some functions such as Stop, Search, or Slowmotion Play cannot be performed.
, Depending on the disc, you may not be able to do some of the operations above. See the instruction manual supplied with the disc. , While the recorder is reading disc information, playback operations will not work.
The language for the soundtrack cannot be changed.
, Multilingual tracks are not recorded on the disc being played. , The DVD VIDEO prohibits the changing of the language for the soundtrack. , Try changing the language using the DVD VIDEO�s menu.
The picture does not fill the screen.
, Set �TV Type� in �Video� setup to fit the aspect ratio of your TV (page 95).
The picture does not fill the screen, even though the aspect ratio is set in �TV Type� in �Video� setup.
, The aspect ratio of the disc is fixed on your DVD.
,continued
103
104
The subtitle language cannot be changed or turned off.
, Multilingual subtitles are not recorded on the DVD VIDEO. , The DVD VIDEO prohibits changing of the subtitles. , Try changing the subtitle using the DVD VIDEO�s menu. , The subtitles cannot be changed for the titles recorded on this recorder.
DVD Recording/Timer recording/ Editing
The channel cannot be changed from the channel you are recording.
, Set the TV�s input source to �TV.�
The c indicator flashes after timer recording is set.
, Insert a recordable disc (page 28). , Insert a disc with enough space for the recording. , The disc has 99 or more titles, which prevents further recording. , The disc is protected (page 66).
The picture has no sound.
, The tape is defective. , Check the audio cord connection.
A tape cannot be inserted.
, Check that a tape is not already in the tape compartment.
Recording does not start immediately after z REC is pressed.
, Operate the recorder only after �LOAD,� �FORMAT,� or �INF WRITE� disappears from the front panel display.
The SYNCHRO REC indicator flashes after Synchro-Recording is set.
, Insert a recordable disc (page 28). , Insert a disc with enough space for the recording. , The disc has 99 or more titles, which prevents further recording. , The disc is protected (page 66).
VCR Recording
The channel cannot be changed from the one you are recording.
, Set the TV�s input source to �TV.�
The angles cannot be changed.
, Multi-angles are not recorded on the DVD VIDEO being played. , You are trying to change the angles when � does not appear in the front panel display (page 33).
�
Nothing was recorded even though the timer setting is set correctly.
, There was a power failure during recording. , Disconnect the AC power cord from the AC outlet, and connect it again. , The program contains copy protection signals that restrict copying. , The program that starts first has priority and the second program starts recording only after the first program has finished. If the programs start at the same time, the program listed first in the menu has priority (page 49). , There is no DVD inserted in the recorder. , There is not enough disc space for the recording.
No TV program appears on the TV screen.
, Make sure the TV is set to the channel for the VCR. If a monitor is used, set it to video input. , Select the correct source with the CH +/� or INPUT SELECT buttons. Select a channel number when recording TV programs; select �LINE1� or �LINE2� when recording from other equipment.
Contents previously recorded were erased.
, Data that has been recorded on a DVD with a PC will be erased from the disc when the disc is inserted.
, The DVD VIDEO prohibits changing angles. , Try changing the angle using the DVD VIDEO�s menu. , The angles cannot be changed for the titles recorded on this recorder.
VCR Playback
The playback picture does not appear on the TV screen.
, Make sure the TV is set to the channel for the VCR. If a monitor is used, set it to video input.
TV reception is poor.
, Adjust the TV antenna.
The MP3 audio track cannot be played.
, The DATA CD is not recorded in the MP3 format that conforms to ISO9660 Level 1/ Level 2. , The MP3 audio track does not have the extension �.MP3.� , The data is not formatted in MP3 even though it has the extension �.MP3.� , The data is not MPEG1 Audio Layer 3 data. , The recorder cannot play audio tracks in MP3PRO format.
The tape starts playing as soon as it is inserted.
, The safety tab has been removed. To record on this tape, cover the tab hole.
Recording does not stop immediately after x STOP is pressed.
, It will take a few seconds for the recorder to input disc data before recording can stop.
The picture is not clear.
, Adjust the tracking by the TRACKING +/� buttons. , The video heads are dirty (see page 108). Clean the video heads using a Sony video head cleaning cassette. If a Sony cleaning cassette is not available in your area, have the heads cleaned at your nearest Sony dealer (a standard service fee will be charged). Do not use a commercially available liquid type cleaning cassette, as it may damage the video heads. , The video heads may have to be replaced. Consult your local Sony dealer for more information. , The tape is defective.
The tape is ejected when z REC is pressed.
, Check that the safety tab has not been removed.
Timer recording is not complete or did not start The JPEG image file cannot be played.
, The DATA CD is not recorded in a JPEG format that conforms to ISO9660 Level 1/Level 2. , The JPEG image file does not have the extension �.JPG� or �.JPEG.� , The data is not formatted in JPEG even though it has the extension �.JPG� or �JPEG.� , The length or width of the image is more than 4,720 dots.
Nothing happens when z REC is pressed.
, Make sure the tape is not at its end.
from the beginning.
, There was a power failure during recording. If the power recovers when there is a timer recording, the recorder resumes recording. The clock is automatically set by EDS, but it is reset during a power failure when the EDS signal cannot be received (page 94). , The program that starts first has priority and the second program starts recording only after the first program has finished. If the programs start at the same time, the program listed first in the menu has priority (page 49). , There is not enough disc space for the recording.
VCR Timer recording
The timer does not operate.
, , , , , Check that the clock is set. Make sure a tape has been inserted. Check that the safety tab has not been removed. Make sure the tape is not at its end. Make sure a program has been set for timer recording. , Make sure the timer settings are set for a future time. , Check that the cable box is turned on. , �- -:- -� appears in the front panel display if the recorder is disconnected from the wall outlet for more than one minute. Reset the clock and timer.
The title of the MP3 audio album/ track or JPEG image folder/file is not correctly displayed.
, The recorder can only display numbers and alphabet. Other characters are displayed as asterisks.
The picture rolls vertically during picture search.
, Adjust the vertical hold control on the TV or monitor.
,continued
105
106
1-25
