Before Calling Service Personnel
Check the following guide for the possible cause of a problem contacting service.
Symptoms and correction
Symptom No power. The DVD video player turned off by itself. No picture or abnormal colour (pinkish, greenish, etc.). Cause � The power plug is disconnected. � The automatic power off function turned the unit off. � The TV is not set to receive DVD signal output. � The video/HDMI cable is not connected securely. � Mismatch setting between TV and this unit. � Wrong connection. � PROGRESSIVE button is pressed on a TV equipped with component video input jacks but does not support progressive scan. No sound. � The equipment connected with the audio cable is not set to receive DVD signal output. � The audio cable is not connected securely. � The audio receiver or TV is turned off. � The setting of output sound format is incorrect. The playback picture has occasional distortion. Brightness is unstable or noises are present in the playback pictures. � The disc is dirty. � It is in fast forward or fast reverse playback. � The effect of copy protection. Correction � Connect the power plug securely into the wall outlet. � Press the PLAY button.
� Select the appropriate video input mode on the TV so that the picture from the DVD video player will appear on the TV screen. � Connect the video/HDMI cable securely into the appropriate jacks. � Select the correct Video Output/HD Resolution setting. � Check the connection. � Press PROGRESSIVE button repeatedly to turn off progressive mode.
� Select the correct input mode of the audio receiver so that you can listen to the sound from the DVD video player. � Connect the audio cable securely into the appropriate jacks. � Turn on the equipment connected with the audio cable. � Select the proper audio setting. � Remove the disc and clean it. � Sometimes a small amount of picture distortion may appear. This is not a malfunction. � Connect the DVD video player directly to the TV. Avoid connecting the DVD video player to a VCR or TV/VCR combination.
