Problem solving guide
Opening the drum door in the event of a power failure
If the drain outlet is clogged, more water will be retained in the machine (up to 6.5 gal/25l). Caution: If laundry has been washed at a high temperature, the water draining out of the machine will still be hot! Stop and allow it to cool before proceeding. ^ Turn off the washing machine. Take the (yellow) filter flap opener from behind the detergent drawer facia panel (see illustration below). ^ Open the flap (in the machine plinth). ^ Place a dish or bowl under the spout.
^ Remove the opener. Important Left hand hinged machines have two access panels in the plinth. The left hand panel conceals the emergency drainage.
^ Point the drain hose into the container. ^ Remove the stopper. When no more water comes out, replace the stopper in the end of the hose. ^ If there is a large amount of water in the machine this procedure will have to be repeated several times.
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