TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is equipped with various automatic safety functions. This enables faults to be detected in good time and the safety system can react appropriately. These faults are frequently so minor that they can be removed within a few minutes. The appliance will not start, no lamp lights up. Check whether: � the mains plug is inserted into the socket � the wall socket is functioning correctly (use a table lamp or similar) to test the washing machine will not start... (varies according to model)... and the �Start� or �Start/Pause� light (depending on model) flashes Check whether: � the appliance door is properly closed (child safety) � the �Start� or �Start/Pause� button has been pressed ...and the �Start� or �Start/Pause� light (depending on model) goes on (for models with a digital display a dash
appears here).
Check whether: � a programme has been selected � the door is correctly closed ...and the �On/Off� lamp goes on (depending on model). Check whether: � the appliance door is properly closed (child safety) � the tap is turned on (see also �Fault in the water supply/safety hose�) � a programme has been selected The washing machine stops during the programme (varies depending on model). Check whether: � the �Rinse Hold� light flashes, or the �Rinse Hold� button has been pressed; terminate this special option by pressing the button � another programme has been selected and the �Start� or �Start/Pause� button (depending on model) is flashing. Reselect the desired programme and press the �Start� or �Start/Pause� button � the door has not been closed before pressing the �Start� or �Start/Pause� button. Open and close the door again and press the �Start� or �Start/Pause� button. � the �On/Off� button has been pressed and the light is on � the washing machine safety system has been activated (see �Fault Indicators� table)
Detergent and additive product residues in dispenser at end of wash. Check whether: � the siphon is correctly installed and clean (see �Care And Maintenance�) � sufficient water is entering. The mesh filters in the water connection could be blocked (see �Care And Maintenance�) � when using powder detergent beforehand the coloured insert for dosing liquid detergent has been removed from the dispenser The washing machine vibrates during the spin cycle. Check whether: � the washing machine is level and standing firmly on all four feet � the transport bolts have been removed. Before using the washing machine, it is imperative that the transport bolts are removed Final spin results are poor. The washing machine has an unbalance detection and correction system. If individual heavy items are loaded (e.g. a bathmat or bathrobe), this system may reduce the spin speed automatically or even interrupt the spin completely if it detects too great an imbalance even after several spin starts, in order to protect the washing machine. � If the laundry is still too wet at the end of the cycle, add smaller articles of laundry and repeat the spin cycle � Excessive foam formation may prevent spinning. Observe correct detergent dosages � Check wether spin speed is deselected, no spin speed indication lamp lights up (if existing depending on model) The programme time indicated on the time remaining display �jumps� up or down suddenly by several minutes, or the programme time shown initially is lengthened/shortened by a period of time This is a normal capacity of the washing machine to adapt to factors that the wash programme time can have an effect on, e.g.: � excessive foaming � load unbalance through individual, heavy items of laundry � long heating time from correspondingly cold water supply Because of influences like these, the time remaining in the programme run is recalculated, and updated if necessary. In addition, during the filling phase, the washing machine determines the load and if necessary adjusts the initial programme time displayed accordingly.
